New Patients

New patient appointment includes the following;

  • 30 minutes appointment
  • Oral cancer screening
  • Extensive assessment of teeth and gums
  • X-Rays
  • Advice with regards to looking after your teeth at home

All for £100

Book an appointment

We understand that coming to the dentist can be a daunting or nervous experience for many patients. Our team will do all they can to put you at ease from the moment you walk through our door and our clinicians will always treat you with respect and a calm, friendly approach.

At your first visit to the practice, our reception team will ask you to complete a short medical health questionnaire. If you are taking any medications please make sure you bring a list of these with you so that we can accurately update your records. Many medical conditions and medications have a direct and significant effect on the health of your mouth so its important we know.

Next you will be greeted by one of our clinical staff, who will take you through to a consultation room. The dentist will discuss with you any problems or concerns you may have to better understand your reason for coming to see us.

Your dentist will then perform and talk you through a thorough dental examination focusing on the following areas of your mouth:

  • Examine the health of your tongue, lips and cheeks and jaw joints – oral cancer is the fourth most common cancer in the UK and is on the increase.
  • Check each individual tooth health and condition – problems spotted earlier are more easily solved and cost less to maintain.
  • Check for any soft or hard plaque deposits – that can reduce the health of your gums, increasing the risk of dental decay and gum disease.
  • Check how healthy your gums are – poor gum health has been shown to have a direct impact on many systemic health conditions such as heart disease.
  • Ask you about your current oral health routine – to see if we can offer any advice on improving your oral health.
  • Check the health and condition of any existing fillings, crowns, bridges or implants – defects or ledges on these restorations can lead to gum problems or dental decay.
  • Check your bite and for signs of tooth wear – tooth wear or ‘enamel erosion’ is an increasingly common problem in the modern population.
  • Take any required digital x-rays – to check between teeth, under fillings & crowns and to examine the supporting bone structures where your dentist can’t see so easily naturally.
  • Looking to change your smile? – let your dentist know if there is something you don’t like or want to change about your smile. They will give you their expert advice on any suitable cosmetic options such as tooth whitening. We will always aim to offer the most conservative and minimally invasive cosmetic treatment options available to maintain your natural health and minimise any long-term complications.

Your dentist will then talk you through their findings and show you any x-rays they have taken. They will always aim to explain everything in plain English and please feel free to ask them any questions you may have.

They will explain in detail all the available options for any treatment if you need it and provide you with a written estimate of the costs.

We put a particular emphasis on preventing any long-term oral health problems so your dentist will also take the time to explain how you can improve you oral health routine or reduce your risk of any problems in the future. We usually recommend that you also see a hygienist between dental check ups to ensure optimal gum and oral health as prevention is always better then cure!

How often should I visit my Dentist

After your check-up, your dentist will recommend a date for your next visit and discuss this with you.

The time to your next check-up could be as short as 3 months or as long as 2 years – or up to 1 year if you are under 18.

Generally speaking, the lower your risk of dental problems, the longer the gap will be before your next check-up. This may vary at different times of your life depending on the condition of your teeth, gums and mouth or other changes in your health or lifestyle.

If you are an NHS patient it is also important that you make regular examination appointments with your dentist at the agreed recall intervals otherwise we may not be able to see you in the future under the NHS.

Arranging Future Appointments

To safeguard your place on our patient list we encourage all our patients to arrange their future appointments once they have completed a current course of treatment.

Our reception team are always happy to arrange a future appointment up to 9 months ahead and we will keep you informed if we need to change these appointments for any reason.

For those patients who are unable to book ahead we are able to forward SMS or email reminders to allow you to arrange at a later date. For a patient without SMS and email details we are still happy to forward a postal reminder and arrange appointments via telephone or in person at the practice.

Standby by List

We have introduced an automated standby list for patients who wish to be seen sooner.

Our team are happy to add any patient to this list and if a suitable appointment becomes available you will receive a text message. Then you will have the opportunity to bring your appointment forward.

Do not worry if the alterative appointment is not suitable, we will retain your original appointment time unless you inform us otherwise.

Please ensure our reception team have your correct mobile and email details at all times so we may keep you reminded of your appointments.

Are you over 21 stone / 135KG?

Please note that the average dental treatment unit can only operate safely up to a maximum weight limit of 21 stone (135KG) to 23.5 stone (150KG) before risk of serious injury to the patient or staff. If your weight is within this range or higher, please let our staff know when booking your appointment. Where we are unable to safely treat patients due to their weight, we are able to make arrangements for you to be treated at another NHS facility, which our team will be happy to assist you with.

To book your initial consultation please book online or give us a call.

"Early days, as today was my first appointment - but I'm impressed!
The atmosphere is relaxed with warm colours of paint & lighting which combine to make it feel less clinical & less threatening.
Unlike some, the waiting area is not full of adverts trying to up-sell products & services, nor was there a horrible fish tank! That made me feel more like a patient than a customer (which is good).
The staff were very friendly, the service and treatment were perfect."
As Seen On Google Reviews
5 stars review

Contact Info


Causeway Dental Practice
8 Causeway, Horsham, West Sussex
RH12 1HE

Call us today: 01403 252 477

Opening Hours
Monday 8.30 am – 5.00 pm
Tuesday 8.30 am – 5.00 pm
Wednesday 8.30 am – 5.00 pm
Thursday 8.30 am – 6.00 pm
Friday 8.30 am – 5.00 pm
Saturday 9.00 am – 5.00 pm

Contact Info


Blackhorse Way Dental Practice
7 Blackhorse Way, Horsham, West Sussex
RH12 1NU

Call us today: 01403 254 615

Opening Hours
Monday 8.30 am – 5.00 pm
Tuesday 8.30 am – 5.00 pm
Wednesday 8.30 am – 5.00 pm
Thursday 8.30 am – 6.00 pm
Friday 8.30 am – 5.00 pm

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